PRIVACY COLLECTION NOTICE
Kaluh Real Estate Pty Ltd (“we”, “our”, “us”) collects, uses, and holds personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Why we collect your information
We collect personal information to:
- Provide real estate services including sales, leasing, and property management
- Respond to enquiries and communicate with you
- Process rental and sales applications
- Manage tenancy agreements, agency agreements, and property transactions
- Conduct identity verification, reference checks, and assess employment and income
- Contact referees, landlords, tenants, contractors, and service providers
- Use tenancy databases and reference checking services where necessary
- Send property updates, news, and promotional material about our services
- Maintain internal records and meet legal and regulatory obligations
You may opt out of receiving marketing communications at any time by contacting us via phone or email.
What information we collect
We may collect personal information such as:
- Name, address, phone number, and email address
- Date of birth and identification documents
- Employment, income, and financial details
- Banking and payment details (where required)
- Rental history and references
- Property enquiry and transaction history
- Other information necessary to provide our services
How we collect information
We collect information directly from you and, where necessary, from third parties including referees, employers, tenancy databases, and service providers.
Who we disclose your information to
We may disclose your information to:
- Property owners (landlords and vendors)
- Tenancy databases and reference checking services
- Contractors, tradespeople, and property service providers
- Government agencies, regulators, or law enforcement where required or authorized by law
We do not sell personal information.
If we disclose personal information overseas, we will take reasonable steps to ensure it is handled in accordance with the Australian Privacy Principles.
We store personal information securely in both electronic and hard copy form and take reasonable steps to protect it from misuse, interference, loss, and unauthorized access, modification, or disclosure.
You may request access to, or correction of, personal information we hold about you at any time.
If you do not provide the requested information, we may be unable to provide our services or process your enquiry or application.
Contact us
Kaluh Real Estate Pty Ltd
Phone: 02 8357 8800
Email: admin@kaluh.com.au